Refund policy

 

Our items are carefully packaged, handled and inspected before every shipment. We make sure that every product is working properly, new and undamaged before it is shipped. Please check every package and/or product upon arrival, inspect for missing items or if the shipping package appears to be damaged please refuse the package and ask the carrier to send it back to The Barbers Market. 

You have 3 Days to report any problems with your products, after that you will continue to have the manufacturer warranty as back up if anything were to happen. Customer is responsible for shipping costs when sending items back. You must send us an email communicating any problems you have encountered. Note: Email is the only and  proper way to report an issue. Please email us to: thebarbersmarketinc@gmail.com (include your order number in the email)

When there is an exchange or return on a product , you are responsible to properly package the returned/exchanged item. Any products that are returned with damaged boxes, parts, scratched etc…will not be accepted if such damage was due to customers poor packaging. Please return the packages the same way we shipped it out to you by using bubble wrap, wrapping paper, foam etc in order to avoid any damage to the product. 

Non refundable items include but are not limited to: 

Clippers, trimmers shavers, replacement blades for trimmers and clippers, Liquids, scissors/shears, straight razors, razor Blades, Chemicals, aerosols, gels, pomades, shaving gels, shaving liquids, enhancement products. 

The Barbers Market  LLC is not responsible for any stolen, wrong delivery, inaccurately confirmed delivered or lost in transit packages after they have been placed in the possession of the chosen shipping company. If you have any issues regarding the just mentioned, immediately contact the shipping carrier in order to let them know the problem. You can also contact us through email:  thebarbersmarketinc@gmail.com if you need your tracking number.